Your safety and wellbeing is our top priority


COVID-19 has presented the world with unprecedented health and safety risks. Rest assured, the team at Solstra is committed to following up-to-date advice from the Australian and Victorian governments regarding health, hygiene and personal distancing; including a 100% contact-free service model. The safety and wellbeing of our team, customers and suppliers is our top priority.

Control Measures


Our team members have committed to:

  • not attending work, or leaving work immediately if feeling unwell

  • not attending work and isolating for 14 days if they have been in contact with a known case of COVID-19

  • getting tested if they have been in contact with a known or suspected case of COVID-19, and isolating until cleared of risk

  • practicing good personal hygiene and cleanliness

  • frequently and thoroughly washing and/or sanitising hands, including on arrival at every job site

  • practicing coughing and sneezing etiquette 

  • maintaining 1.5m of space between individuals

  • wearing face protection where it is difficult to maintain 1.5m of space between individuals

  • using contact-free e-administration tools.

In addition, our team members will:

  • not enter a home or business without consent

  • not enter a home or business without thoroughly washing and/or sanitising hands, and wearing face protection

In return we kindly ask our customers and suppliers to also practice good hygiene and personal distancing, and notify us if anyone onsite:

  • has been diagnosed with COVID-19, or been in contact with a known or suspected case of COVID-19

  • is feeling unwell and showing symptoms of COVID-19 (symptoms include fever, cough, sore throat, shortness of breath)

  • has returned from overseas in the last 14 days

  • has been ordered into isolation by the Department of Health or another relevant agency.

We are actively monitoring the COVID-19 situation and will adjust our control measures according to the latest health and safety directives.


Melbourne, South Eastern Suburbs and 

Mornington Peninsula, VIC, Australia

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©2019 by Solstra